Terms and Conditions

### Terms and Conditions for Chocopup Dog Safe and All Natural Hot Chocolate

#### 1. Introduction
These Terms and Conditions govern your use of Chocopup’s Dog Safe and All Natural Hot Chocolate products. By purchasing or using our products, you agree to comply with and be bound by these terms.

#### 2. Product Information
Chocopup offers a unique hot chocolate mix designed specifically for dogs, made with all-natural ingredients that are safe for canine consumption. There are 2 portions to each pouch which includes 30g currently. The ingredients are free from harmful additives and artificial substances. Please read all product labels and packaging for detailed ingredient information. Currently the package is 100% organic carob powder I order locally from a store in Surrey to mix with water and features coming soon will be pumpkin flavour and organic coconut flavours too. Stay tuned for the flavours. 

#### 3. Usage Guidelines
- Consumption: Chocopup hot chocolate is intended solely for dogs. Always consult your veterinarian before adding any new food product to your pet's diet, especially if your dog has pre-existing health conditions.
- Serving Suggestions: Follow the recommended serving size on the product label. Overconsumption can cause digestive issues.
  
#### 4. Orders and Payment
- Order Acceptance: All orders are subject to acceptance by Chocopup. We reserve the right to refuse or cancel any order at our discretion.
- Payment Methods: We accept various payment methods as indicated on our website. All payments must be made in full prior to shipment.

#### 5. Shipping and Delivery
- Shipping Policy: We aim to process and ship orders within a specified timeframe. Delivery times may vary based on location and availability.
- Risk of Loss: All products purchased from Chocopup are made pursuant to a shipment contract. This means the risk of loss and title for such items pass to you upon our delivery to the carrier.

#### 6. Returns and Refunds
- Return Policy: If you are not satisfied with your purchase, please contact us within 14 days of receiving the product. We will accept returns of unopened products for a full refund. 
- Refund Process: Refunds will be processed using the original method of payment.

#### 7. Limitation of Liability
Chocopup shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products. In any case, liability will be limited to the purchase price paid for the product.

#### 8. Intellectual Property
All content, trademarks, and data on the Chocopup website, including but not limited to logos, product names, and descriptions, are the property of Chocopup and protected by intellectual property laws. Unauthorized use is prohibited.

#### 9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our products following any changes constitutes acceptance of those changes.

#### 10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Chocopup operates, without regard to its conflict of law principles.

#### 11. Contact Information
For any questions or concerns regarding these Terms and Conditions or your order, please contact us at [email address] or [phone number].

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By purchasing from Chocopup, you confirm that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing our dog-safe hot chocolate!